[HTML][HTML] How did online misinformation impact stockouts in the e-commerce supply chain during COVID-19–A mixed methods study

S Sarraf, AK Kushwaha, AK Kar, YK Dwivedi… - International Journal of …, 2024 - Elsevier
The proliferation of fake news across the internet has become a significant area of concern
globally. The COVID-19 pandemic highlights that the propagation of fake news can …

Digital technology use decisions by micro-and small-sized complementors in ecosystems: The influence of subjective norms

SJ Day, X Fan, Y Shou - Technological Forecasting and Social Change, 2024 - Elsevier
Ecosystems host supporting complementors who offer digital technologies to user-facing
complementors. By focusing on the platform sponsor, the existing literature has scarcely …

Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses

X Xu, Y Wang, Q Zhu, Y Zhuang - International Journal of Information …, 2024 - Elsevier
Online platforms' growth further facilitates the increasing popularity and business value of
online reviews. This study investigates the key elements of online reviews and their …

'Are online reviews the new shepherd?'–examining herd behaviour in wearable technology adoption for personal healthcare

A Pathania, S Dixit, G Rasool - Journal of Marketing …, 2024 - Taylor & Francis
Use of wearable technology for personal healthcare management is envisioned to play an
instrumental role in promoting social sustainability by ensuring good health and wellbeing of …

Should relationships be at the heart of public relations? A meta-analysis of the antecedents and consequences of organization-public relationships

X Ma, L Ma, BF Liu - Public Relations Review, 2023 - Elsevier
Organization-public relationships (OPRs) have been central to public relations theorizing for
decades. Guided by Broom et al.'s (1997) foundational three-stage model of OPRs, this …

The impact of electronic word-of-mouth on patients' choices in online health communities: A cross-media perspective

W Shan, J Wang, X Shi, RD Evans - Journal of Business Research, 2024 - Elsevier
Despite extensive research into electronic Word-of-Mouth (eWOM) in the healthcare sector,
its impact on patients' choice of online consultation in Online Health Communities (OHCs) …

Your posts betray you: Detecting influencer-generated sponsored posts by finding the right clues

RP Shen, D Liu, X Wei, M Zhang - Information & Management, 2022 - Elsevier
With the prevalence of sponsorship practice using social media posts, the detection of
sponsored content becomes crucial for platforms to regulate the generated content and …

Conviction and online purchase intention towards apparel in online environment

S Prasad, SS Prasad - International Journal of Retail & Distribution …, 2023 - emerald.com
Purpose The purpose of the research paper is to examine customers' online purchase
intention towards apparel in the online environment, with a focus on the role of conviction …

Evaluating the Impact of Complaints on Firms' Idiosyncratic Risk: The Roles of Valance and Channel

B Zhan, Y Li, C Wei, C Wu… - IEEE Transactions on …, 2024 - ieeexplore.ieee.org
Firms increasingly rely on the third-party platforms to manage customer complaints. In this
article, we explore the impact of complaints on firms' idiosyncratic risk by considering both …

Internal or External Word-of-Mouth (WOM), Why Do Patients Choose Doctors on Online Medical Services (OMSs) Single Platform in China?

J Shen, B An, M Xu, D Gan, T Pan - International Journal of …, 2022 - mdpi.com
(1) Background: Word-of-mouth (WOM) can influence patients' choice of doctors in online
medical services (OMSs). Previous studies have explored the relationship between internal …