Numa época de intensa competição e de consumidores cada vez mais exigentes, o marketing relacional tem atraído a atenção tanto de investigadores como de gestores. Na …
Although a number of approaches to designing, implementing, monitoring and measuring a relationship marketing programme have been suggested in the literature, there is no …
A Lindgreen - Journal on Chain and Network Science, 2001 - brill.com
This article reports on the findings from an exploratory, qualitative first part of a research that (1) theorises that successful creation of shareholder value in relationship marketing and …
SFM Nogueira, JCMR Pinho - Revista portuguesa de estudos regionais, 2014 - redalyc.org
ABSTRACT/RESUMO This paper draws insights from three key strategic management theories: the stakeholder theory, the network theory and the relationship quality theory. It …
The relational marketing paradigm, as well as its predecessors, has been rapidly added to marketing management's lexicon and tool kit. In conjunction with this concept, theoreticians …
O Marketing Relacional é um conjunto de ações estratégicas implementadas pelas empresas como forma de criar relações continuas e duradouras com os clientes …
By reviewing the literature on relationship marketing, the present paper seeks to identify research issues that have not been fully answered in previous research studies. Doing this …
A Allik, R Borissov - University of Tartu Viljandi Culture Academy, 2014 - core.ac.uk
The purpose of this thesis is to provide some ideas as to whether it is possible and effective for a new IT product to create value for construction companies via relationship marketing …
This article reports on the findings from an exploratory, qualitative first part of a research that (1) theorises that successful creation of shareholder value in relationship marketing and …