As virtual teams are becoming more frequently implemented within organizations, research
examining the effect of virtual tool use on team functioning has correspondingly expanded …

Information technology is providing the infrastructure necessary to support the development
of new organizational forms. Virtual teams represent one such organizational form, one that …

This paper explores the challenges of creating and maintaining trust in a global virtual team
whose members transcend time, space, and culture. The challenges are highlighted by …

As organizations increasingly integrate artificial intelligence (AI)-infused chatbots into their
customer support strategies, understanding user satisfaction becomes paramount. This …

A global virtual team is an example of a boundaryless network organization form where a
temporary team is assembled on an as-needed basis for the duration of a task and staffed by …

Global virtual teams are internationally distributed groups of people with an organizational
mandate to make or implement decisions with international components and implications …

The need for continual value innovation is driving supply chains to evolve from a pure
transactional focus to leveraging interorganizational partner ships for sharing information …

Despite the growing recognition of the critical role of post-sale service on the salesperson-
customer relationship, few studies have explored how salesperson service behaviors (SSB) …

The rapid development of information communication technology has led towards the
emergence of the “connected world” characterised by the pervasive embeddedness of smart …

This paper explores the challenges of creating and maintaining trust in a global virtual team
whose members transcend time, space, and culture. The challenges are highlighted by …