In light of current industry imperatives and growing scholarly attention, this study was
conducted to provide a thoroughly updated bibliometric overview of how service innovation …

Abstract Development research and practice often use a capitals framework to study and
encourage community improvement (Flora et al. 2015; Pender et al., 2014; Scoones 2009) …

Abstract This study expands Perdue, Long, and Allen's (1990) original model of resident
attitudes toward tourism in two significant ways. It first proposes Weber's theory of formal and …

The resilience of tourism organizations is an important issue for destinations. While studies
examine the social capital of firms, researchers have yet to understand the relationship …

There is a dearth of studies pertaining to the influence of SERVPERF on customer
satisfaction and customer loyalty among low cost and full service airlines. Prior studies have …

Trust and power between actors are two central concepts in social exchanges. Yet, studies
investigating residents' support for tourism using the social exchange theory have failed to …

This paper explores the resilience of vulnerable tourism sectors to disasters in a period of
global change and interdependence. The coral reef tourism industry is highly vulnerable to …

Despite empowerment playing a crucial role in sustainable tourism development, there have
yet to be scales developed to measure whether residents perceive themselves as being …

This research applies the concept of social capital to help generate an understanding of
tourism business development in Guangxi, China. An overall, robust effect of individual …

Tourism researchers have recently begun to examine in detail the connections between
tourism development and destination community well-being. To date though there has been …