The study undertakes a systematic literature review of government-provided E-Services for
businesses (Government to Business E-Services). The literature review process selects and …

Social, technological and economic changes, citizen demand of services modernization,
new ICT developments related to the Internet of Things and an economic situation that urges …

This paper presents a model to diagnose maturity and capabilities of Public Agencies (PAs)
in pursuing the open data principles and practices. The open data maturity model, called OD …

Democratic governments constantly need to make sense of their citizens' needs to make
appropriate decisions that reflect the overall wishes and needs of the population. However …

This document presents an attempt to determine guidelines for the implementation of the
blockchain projects within smart city (SC) information systems (IS) to improve their security …

The implementation process of the envisioned future for Abuja as the capital city of Nigeria
since 1975 was ill-fated from the start, mainly due to the pattern of exclusion in the …

This study examineshow countries develop and benefit from Digital Government (DG). The
literature proposes various conceptualizations of the value-adding logic of DG, but the …

Evaluating e-government has proven difficult. Reasons include the complex nature of e-
government, difficulties in measuring outcomes and impact, and the evolving nature of the …

Impact of eGovernment services is about measurable effects as experienced by
stakeholders. Automatic or semi-automatic data collection can make impact assessments …

Rwanda has embraced e-government. As the first step of implementation, services are being
developed and provided online. As e-government matures over time, due to challenges and …