Engaging users is a priority for designers of products and services of every kind. The need to
understand users' experiences has motivated a focus on user engagement across computer …

While information on multidimensional constructs and empirical methods has become more
accessible, there remain substantial challenges to theorizing about their form and …

Based on the impulse purchase decision-making process, the stimulus-organism-response
framework, and technology acceptance model, this study investigated the role of cognitive …

Driven by the need to provide continuous, timely, and efficient customer service, firms are
constantly experimenting with emerging technological solutions. In recent times firms have …

User engagement (UE) and its measurement have been of increasing interest in human-
computer interaction (HCI). The User Engagement Scale (UES) is one tool developed to …

Gamification, an emerging idea for using game design elements and principles to make
everyday tasks more engaging, is permeating many different types of information systems …

In the first decade of the twenty-first century, the attention given to the socalled digital divide
in developed countries gradually decreased. The common opinion among policy makers …

The application of game elements of gamification in online shopping is attracting interest
from researchers and practitioners. However, it remains unclear how gamification affects …

This study extends a stimulus–organism–response (S–O–R) model to include impulse-
buying behavior, which plays a vital role in electronic shopping but has not gained much …

This paper contributes to the discussion on patient engagement in online health
communities (OHCs) by integrating channel expansion and social exchange theories. Using …