Virtual reality and augmented reality applications and their effect on tourist engagement: a hybrid review
Purpose This study consolidates insights on the role of virtual reality (VR) and augmented
reality (AR) in tourism engagement (TE). In addition, it suggests new directions for research …
reality (AR) in tourism engagement (TE). In addition, it suggests new directions for research …
Service quality in spectator sports: A review and research agenda
Although service quality in spectator sports has been subject to extensive research,
comprehensive studies mapping the intellectual structure and foundations of service quality …
comprehensive studies mapping the intellectual structure and foundations of service quality …
[HTML][HTML] The impact of the COVID-19 pandemic on airlines' passenger satisfaction
This study aims to understand airline passengers' satisfaction trends by analyzing the most
influential factors on satisfaction before and during the COVID-19 pandemic. The sample …
influential factors on satisfaction before and during the COVID-19 pandemic. The sample …
Understanding tourists' experiences at war heritage sites in Ho chi minh city, Vietnam: A netnographic analysis of TripAdvisor reviews
TD Quang, NM Dang Vo, H Van Nguyen… - Leisure …, 2024 - Taylor & Francis
This article examines tourists' experiences based on a content analysis of 23,640 online
TripAdvisor reviews on the Cu Chi tunnels, one of the most well-known dark tourist sites in …
TripAdvisor reviews on the Cu Chi tunnels, one of the most well-known dark tourist sites in …
Mapping research in marketing: trends, influential papers and agenda for future research
Purpose This study aims to map the conceptual structure and evolution of the recent
scientific literature published in marketing journals to identify the areas of interest and …
scientific literature published in marketing journals to identify the areas of interest and …
Experience is all you need: a large language model application of fine-tuned GPT-3.5 and RoBERTa for aspect-based sentiment analysis of college football stadium …
Despite extensive research in service industries, fine-grained explorations of customer
experience within spectator sports remain limited. This study pioneers a transfer learning …
experience within spectator sports remain limited. This study pioneers a transfer learning …
Restaurant containment measures and perceived service quality: Implications for future pandemics
Purpose This study aims to identify the impact of restaurant pandemic mitigation measures
on perceived service quality. Design/methodology/approach A total of 15,251 reviews were …
on perceived service quality. Design/methodology/approach A total of 15,251 reviews were …
Sport mega-events, volunteer motivation, and self-assessment: reasons and expectations for participating in the Rio 2016 Olympic Games
MC Teixeira, T Banza, N Almeida… - Journal of Physical …, 2023 - dspace.uevora.pt
Background: Sport management research is currently extensive and multidisciplinary,
allowing a wide scientific knowledge about its multiple areas of intervention within the sport …
allowing a wide scientific knowledge about its multiple areas of intervention within the sport …
How online reviews of sports tourism affect tourists' value co-creation behavior: Findings from PLS-SEM, NCA, and fsQCA
Y Liu, Q Meng - Journal of Hospitality and Tourism Management, 2024 - Elsevier
Online reviews generated by digital technology play a significant role in promoting value co-
creation among sports tourists. However, the existing literature on this relationship needs …
creation among sports tourists. However, the existing literature on this relationship needs …
Athletes as destination ambassadors: understanding the role of athlete attachment and sport involvement on country-of-origin's image and intention to visit
C Hautbois, R Biscaia, M Djaballah - Leisure Studies, 2024 - Taylor & Francis
The purpose of this study is to examine (1) the effects of athlete attachment on the athlete's
country-of-origin (COO) image and visit intentions, and (2) how athlete attachment is …
country-of-origin (COO) image and visit intentions, and (2) how athlete attachment is …