Business analytics (BA) systems are considered significant investments for enterprises
because they have the potential to considerably improve firms' performance. With the value …

Sentiment analysis techniques have allowed exploiting the information available in millions
of opinions conveyed through different Internet services. One example would be the multiple …

With the advent of web 2.0 websites, the impact of customers on each other's purchasing
decisions has increased, and this has changed the decision-making procedure, attitude, and …

Earthquakes are the leading natural disasters that seriously affect human life. Furthermore,
earthquakes are natural disasters that have the ability to trigger a second disaster in addition …

Developments in battery electric vehicles (BEVs) have received more and more attentions in
the last decades due to alleviating carbon emissions and energy crisis. Consequently, how …

The continuous development of e-commerce recommendation systems enables people to
better obtain the products they need, saving economic and time costs. When recommending …

As people increasingly make hotel booking decisions relying on online reviews, how to
effectively improve customer ratings has become a major point for hotel managers. Online …

As a consequence of the exponential growth in online data, tourism sector has
experimented a radical transformation. From this large amount of information, opinion …

This book aims to justify the use of fuzzy logic as a logic and as an uncertainty theory in the
decision-making context. It also discusses the development of the TOPSIS method …

The problem of hotel selection involves lots of uncertain information and multiple factors and
can be identified as a multi-criteria decision-making problem. Aiming at the information …