The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental …

X He, J Cheng, SR Swanson, L Su, D Hu - Tourism Management, 2022 - Elsevier
In a destination context, the impact of employee service quality on tourist environmentally
responsible behavior (ERB) is examined using a multimethod approach that includes an …

Corporate social responsibility and shareholder wealth: The role of marketing capability

S Mishra, SB Modi - Journal of Marketing, 2016 - journals.sagepub.com
Despite the positive societal implications of corporate social responsibility (CSR), there
remains an extensive debate regarding its consequences for firm shareholders. This study …

Improving consumer satisfaction in green hotels: The roles of perceived warmth, perceived competence, and CSR motive

YL Gao, AS Mattila - International journal of hospitality management, 2014 - Elsevier
Research on consumer satisfaction with green hotels has yielded mixed results; some
studies have shown a positive relationship with CSR initiatives and others have shown a …

When going green backfires: How firm intentions shape the evaluation of socially beneficial product enhancements

GE Newman, M Gorlin, R Dhar - Journal of Consumer Research, 2014 - academic.oup.com
Many companies offer products with social benefits that are orthogonal to performance (eg,
green products). The present studies demonstrate that information about a company's …

[引用][C] Marketing management

P Kotler - 2009 - Pearson Education India

Green supply management–the influence of strategic supply and end-customer orientation

K Lintukangas, AK Kähkönen… - International Journal of …, 2014 - inderscienceonline.com
The role of corporate responsibility in business has increased substantially. Because
business relationships and the utilisation of external resources are requirements in business …

Influence of perceptual factors of a responsible gambling program on customer satisfaction with a gambling firm

B Abarbanel, L Cain, K Philander - Economics and Business …, 2018 - reunido.uniovi.es
Using data collected from customers of a Canadian provincial government-owned gambling
firm, this study explores the relationship between gamblers' perception of the organization's …

[图书][B] Direito do consumidor e transparência no marketing verde: A promoção do consumo consciente pelo enfrentamento do greenwashing

CL Gregorio - 2021 - books.google.com
Não restam dúvidas de que a sociedade de consumo atual está longe de poder ser
considerada sustentável. Nesse contexto, ouve-se muito o termo" consumo consciente" …

Corporate social responsibility

S Mishra, S Khan - Mangalmay Journal of Management & …, 2017 - indianjournals.com
“Corporate Social Responsibility is the continuing commitment by business to behave
ethically and contribute to economic development while improving the quality of life of the …

소비자의친환경제품평가에특징중심성의영향: 혜택유형과회사의도의조절효과

두정완 - 경영교육연구, 2021 - dbpia.co.kr
[연구목적] 본 연구는 친환경 제품에 대한 인식에 어떤 요인이 영향을 미치는지 밝히고자
하였다. 이를 위하여 친환경 특성의 중심성에 초점을 맞추고 제품의 전반적인 친환경성 평가에 …