Objectives Unstructured free-text patient feedback contains rich information, and analysing
these data manually would require a lot of personnel resources which are not available in …

Background: The number of patient online reviews (PORs) has grown significantly, and
PORs have played an increasingly important role in patients' choice of health care providers …

Amazon's Echo and its conversational agent Alexa open exciting opportunities for
understanding how people perceive and interact with virtual agents. Drawing from user …

This unique text provides a comprehensive framework for creating, managing, and
interpreting qualitative research studies that yield valid and useful information. Examples of …

Background: Older adults are at increased risk of experiencing loneliness and depression,
particularly as they move into different types of care communities. Information and …

Public Awareness, Perception, and Use of Online Physician Rating Sites | Health Care Quality |
JAMA | JAMA Network [Skip to Navigation] Our website uses cookies to enhance your …

The history of content analysis is largely the history of quantitative content analysis. Although
qualitative content analysis (QCA) was used in scholarly writings, it remained largely limited …

Background Use of social media has become widespread across the United States.
Although businesses have invested in social media to engage consumers and promote …

Background: Over the past decade, physician-rating websites have been gaining attention in
scientific literature and in the media. However, little knowledge is available about the …

This paper describes topics pertaining to the session,“Social Media Mining for Public Health
Monitoring and Surveillance,” at the Pacific Symposium on Biocomputing (PSB) 2016. In …