Unethical consumer behavior following artificial intelligence agent encounters: the differential effect of AI agent roles and its boundary conditions

S Lei, L Xie, J Peng - Journal of Service Research, 2024 - journals.sagepub.com
Recent research has shown that consumers tend to behave more unethically when
encountering artificial intelligence (AI) agents than with human agents. Nevertheless, few …

A conceptual debate on why religious consumers engage in ethical/unethical behavior: the role of moral disengagement

SM Hassan, Z Rahman, JU Islam - Religion and Consumer …, 2023 - taylorfrancis.com
A potential mechanism to scrutinize the religion-consumer ethics link is moral
disengagement. This chapter intends to examine why religious individuals behave …

Consumer Studies Educators' Best Practices to Prepare Them for Their Professional Digital Paths

A Du Toit, L Goosen - Best Practices to Prepare Writers for Their …, 2024 - igi-global.com
The purpose of the research reported on in this chapter was to investigate consumer studies
(CS) educators utilizing digital technologies in North-West (NW) Province, South Africa …