Quality of service approaches in cloud computing: A systematic mapping study

A Abdelmaboud, DNA Jawawi, I Ghani, A Elsafi… - Journal of Systems and …, 2015 - Elsevier
Context: Cloud computing is a new computing technology that provides services to
consumers and businesses. Due to the increasing use of these services, the quality of …

Management of service level agreements for cloud services in IoT: A systematic mapping study

S Mubeen, SA Asadollah, AV Papadopoulos… - IEEE …, 2017 - ieeexplore.ieee.org
Cloud computing and Internet of Things (IoT) are computing technologies that provide
services to consumers and businesses, allowing organizations to become more agile and …

A hybrid multi-criteria decision-making model for a cloud service selection problem using BSC, fuzzy Delphi method and fuzzy AHP

S Lee, KK Seo - Wireless Personal Communications, 2016 - Springer
In rapid changing the global business environment, information communication technology
(ICT) is essential for the survival of a firm, and the functions of ICT is becoming increasingly …

MonPaaS: An adaptive monitoring platformas a service for cloud computing infrastructures and services

JMA Calero, JG Aguado - IEEE Transactions on Services …, 2014 - ieeexplore.ieee.org
This paper presents a novel monitoring architecture addressed to the cloud provider and the
cloud consumers. This architecture offers a monitoring platform-as-a-Service to each cloud …

Cloud monitoring: A review, taxonomy, and open research issues

HJ Syed, A Gani, RW Ahmad, MK Khan… - Journal of Network and …, 2017 - Elsevier
Cloud monitoring supervise and manages the operational work-flow and processes within
cloud data centers to ensure its performance capacity and capabilities. It assists smooth …

Formulating and managing viable SLAs in cloud computing from a small to medium service provider's viewpoint: A state-of-the-art review

W Hussain, FK Hussain, OK Hussain, E Damiani… - Information Systems, 2017 - Elsevier
In today's competitive world, service providers need to be customer-focused and proactive in
their marketing strategies to create consumer awareness of their services. Cloud computing …

Comparing time series with machine learning-based prediction approaches for violation management in cloud SLAs

W Hussain, FK Hussain, M Saberi, OK Hussain… - Future Generation …, 2018 - Elsevier
In cloud computing, service level agreements (SLAs) are legal agreements between a
service provider and consumer that contain a list of obligations and commitments which …

Cloud marginal resource allocation: a decision support model

W Hussain, O Sohaib, M Naderpour, H Gao - Mobile Networks and …, 2020 - Springer
One of the significant challenges for cloud providers is how to manage resources wisely and
how to form a viable service level agreement (SLA) with consumers to avoid any violation or …

Dynamic, behavioral-based estimation of resource provisioning based on high-level application terms in cloud platforms

G Kousiouris, A Menychtas, D Kyriazis… - Future Generation …, 2014 - Elsevier
Delivering Internet-scale services and IT-enabled capabilities as computing utilities has
been made feasible through the emergence of Cloud environments. While current …

Risk-based framework for SLA violation abatement from the cloud service provider's perspective

W Hussain, FK Hussain, O Hussain… - The Computer …, 2018 - academic.oup.com
The constant increase in the growth of the cloud market creates new challenges for cloud
service providers. One such challenge is the need to avoid possible service level agreement …