Background The balanced scorecard (BSC) has been implemented to evaluate the
performance of health care organizations (HCOs). BSC proved to be effective in improving …

During the last few years, the interest in performance measurement increased within the
healthcare sector. Due to the COVID-19 pandemic, healthcare systems needed to boost …

Purpose The purpose of this paper is to investigate whether first level measures in the
Balanced Scorecard (BSC) declaring a cause-effect relationship by design are composite …

This article presents the design and implementation of a Balanced Scorecard (BSC) in a
medium-sized company in Colombia, providing synthetic indicators for objectives …

Background Lateral elbow tendinopathy (LET) is a common condition affecting adults.
Although a lack of treatment consensus continues to prompt numerous effectiveness studies …

In the past three decades, the balanced scorecard has gained traction in numerous sectors
and industries, including services and manufacturing, the public and private sectors, and …

Purpose Hybrid learning has become a reality due to the onslaught of the COVID-19
pandemic. Students world over had to switch to this new learning format. This study aims to …

The study explored the challenges of women in educational leadership in Tano North
Municipality, Ahafo Region of Ghana. This was a qualitative study which employed case …

Purpose The purpose of this paper is to explore the importance of lean leadership in an
implementation in a Chinese hospital, considering a particular focus on the attitudes of …

With the launching of the national public health accreditation program under the auspices of
the Public Health Accreditation Board (PHAB), health department momentum around quality …