[图书][B] Crisis communication: Managing stakeholder relationships

A Diers-Lawson - 2019 - taylorfrancis.com
Crises come in many shapes and sizes, including media blunders, social media activism,
extortion, product tampering, security issues, natural disasters, accidents, and negligence …

Communicating on Twitter during a disaster: An analysis of tweets during Typhoon Haiyan in the Philippines

B Takahashi, EC Tandoc Jr, C Carmichael - Computers in human behavior, 2015 - Elsevier
Social media in crisis situations, such as natural disasters, have been recognized by
scholars and practitioners as key communication channels that can complement traditional …

Corporate Listening und Issues Management in der Unternehmenskommunikation

D Ingenhoff, M Borner, A Zerfaß - Handbuch Unternehmenskommunikation, 2019 - Springer
Unternehmenskommunikation wird in Theorie und Praxis häufig auf die Vermittlung von
Botschaften, Marken und Images an interne und externe Stakeholder oder auf die …

[图书][B] Social media campaigns: Strategies for public relations and marketing

CM Kim - 2020 - taylorfrancis.com
This new edition continues to give students a foundation in the principles of digital audience
engagement and data metrics across platforms, preparing them to adapt to the quickly …

Identity on social networks as a cue: Identity, retweets, and credibility

X Lin, PR Spence - Communication Studies, 2018 - Taylor & Francis
The current study investigates how social media affordances influence individuals' source
credibility perceptions in the presence of risk information, specifically examining how …

Crisis communication

A Diers-Lawson - 2017 - eprints.leedsbeckett.ac.uk
For organizations they are pervasive, difficult to keep quiet in today's global multimedia
environment, challenging, can be catastrophic or even opportunities for organization's to …

[PDF][PDF] Tweets Flooded in Bandung 2016 Floods: Connecting Individuals and Organizations to Disaster Information.

AD Santoso - Indonesian Journal of Geography, 2019 - researchgate.net
In a natural disaster, social media has been widely used as one of the primary
communication channels to supplement the traditional ones. However, there is a lack of …

Applying the stakeholder relationship model as an issue management and risk communication tool

A Diers-Lawson - 2020 - eprints.leedsbeckett.ac.uk
This chapter argues that because of the changing nature of crises, global environments, and
reputation management organizations can no longer view crisis management and crisis …

[PDF][PDF] Anti-social media: communicating risk through open data, crime maps and locative media

A Garbett, JK Wardman, B Kirman… - Proceedings of HCI …, 2014 - researchgate.net
We present a critical evaluation of a locative media application, Fearsquare, which
provocatively invites users to engage with personally contextualized risk information drawn …

[PDF][PDF] Norsk Tipping's loneliest stakeholder: Crisis, issues, and the stakeholder voice

A Diers-Lawson - Whistleblowing, Communication and …, 2021 - library.oapen.org
The company was suffering from my presence, given what had happened.'You have done a
very good job,'he [the new permanent CEO] said,'but it's time to go. Your mission is …