[PDF][PDF] Data and algorithms at work: the case for worker technology rights

A Bernhardt, R Suleiman, L Kresge - 2021 - escholarship.org
Data and Algorithms at Work: The Case for Worker Page 1 and ALGORITHMS at WORK
The Case for Worker Technology Rights By Annette Bernhardt, Lisa Kresge, and Reem …

Sleep-deprived and emotionally exhausted: depleted resources as inhibitors of creativity at work

MA Opoku, SW Kang, N Kim - Personnel Review, 2023 - emerald.com
Purpose Within the theoretical frameworks of conservation of resources and job demands-
resources (JD-R), the study aims to examine how sleep deficit could be negatively related to …

AI and Job Quality: Insights from Frontline Workers

SA Bell - Available at SSRN 4337611, 2022 - papers.ssrn.com
Artificial intelligence has the potential to fundamentally reshape humanity's relationship with
labor. However, the development and deployment of workplace AI often lacks input from an …

[PDF][PDF] Surveillance and algorithmic control in the call centre

W Christl - A case study on contact and service center software …, 2023 - crackedlabs.org
The call center has long been considered the prototype of a work environment that makes
employees subject to extensive surveillance and digital control. Calls and other work …

[PDF][PDF] The Effect of Work Stress and Work Values on Turnover Intention of Generation Z Employees in Call Center Company (Case Study of PT ABC in Java …

D Kashfitanto, H Febriansyah - … Journal of Current Science Research and …, 2023 - ijcsrr.org
A various of previous research have found that different generation has a positive and
negative traits. Generation Z is a generation that born between 1995 and 2012. Generation …

[图书][B] Investigating self-directed learning and adult learner readiness attributes in a call center environment

MS Scott-Muenter - 2022 - search.proquest.com
This study investigated the self-directed learning (SDL) attributes of call center employees
and explored the impact of an adaptive learning intervention used within the corporate …

Strategies Call Center Managers Use to Reduce Employee Turnover

S Wheeler - 2023 - search.proquest.com
Excessive employee turnover can disrupt an organization's efficient operational
performance. Call center managers remain concerned with excessive employee turnover …

General Comments by the UC Berkeley Labor Center on the OSTP Bill of Rights for an Automated Society Initiative

A Bernhardt, L Kresge, R Suleiman - 2022 - escholarship.org
January 24, 2022 Office of Science and Technology Policy Executive Office of the President
Eisenhower Executive Office Building Page 1 January 24, 2022 Office of Science and …

[PDF][PDF] at WORK

A Bernhardt, L Kresge, R Suleiman - 2021 - laborcenter.berkeley.edu
Across the country, employers are increasingly using data and algorithms in ways that stand
to have profound consequences for wages, working conditions, race and gender equity, and …