Citizen demand for quality public services is increasing, and improvements in the provision
of public services affect citizen satisfaction and loyalty. This research is to evaluate citizens' …

Background Long waiting times for health care services are a prominent health policy issue.
Waiting time guarantees may limit time to assessment and treatment. Methods This study …

Background In line with international trends acknowledging the importance of Primary
Health Care (PHC) for improving population health and reducing health inequalities, the …

About a decade ago, two overviews of research on attitudes towards the welfare state
appeared in the Oxford Handbook of the Welfare State (Svallfors 2010) and the Oxford …

How to allocate the existing medical resources reasonably, alleviate hospital congestion
and improve the patient experience are problems faced by all hospitals. At present, the …

Hospital has an obligation to provide emergency services to patients, as well as to create,
implement and maintain standards of emergency services in the hospital as a reference in …

Do personal experiences matter for public attitudes towards the role of the government? In
the domain of healthcare, I argue that policies change the salience of personal experiences …

Background: In the context of a broader vision for primary healthcare (PHC) informed health
systems, Sweden is following international trends by introducing the national" Good Quality …

Research on citizens' support for government redistribution, social protection, and public
services (shorthand: welfare state support) has been late to examine quality of government …

Using an original survey, we probe Canadians' evaluation of the performance of their
healthcare system and their attribution of the blame for the system's problems. We show that …