A review of the IT outsourcing literature: Insights for practice
This paper reviews research studies of information technology outsourcing (ITO) practice
and provides substantial evidence that researchers have meaningfully and significantly …
and provides substantial evidence that researchers have meaningfully and significantly …
A review of the IT outsourcing empirical literature and future research directions
An enormous amount of information has been produced about the IT outsourcing
phenomenon over the last 20 years, but one has to look to the academic literature for …
phenomenon over the last 20 years, but one has to look to the academic literature for …
The critical success factors of business process management
P Trkman - International journal of information management, 2010 - Elsevier
Although business process management ('BPM') is a popular concept, it has not yet been
properly theoretically grounded. This leads to problems in identifying both generic and case …
properly theoretically grounded. This leads to problems in identifying both generic and case …
An empirical investigation of employee portal success
Employee portals are utilized by many companies to improve companies' information
exchange, communication, and employee collaboration, as well as to better support their …
exchange, communication, and employee collaboration, as well as to better support their …
Strategic innovation through outsourcing–A theoretical review
Abstract Competition in the Information Technology Outsourcing (ITO) and Business Process
Outsourcing (BPO) industry is increasingly moving from being motivated by cost savings …
Outsourcing (BPO) industry is increasingly moving from being motivated by cost savings …
Review of the empirical business services sourcing literature: an update and future directions
Abstract The 2010 Journal of Information Technology (JIT) article,'A Review of the IT
Outsourcing Empirical Literature and Future Research Directions', analyzed 741 findings on …
Outsourcing Empirical Literature and Future Research Directions', analyzed 741 findings on …
The mirroring hypothesis: theory, evidence, and exceptions
LJ Colfer, CY Baldwin - Industrial and Corporate Change, 2016 - academic.oup.com
The mirroring hypothesis predicts that organizational ties within a project, firm, or group of
firms (eg, communication, collocation, employment) will correspond to the technical …
firms (eg, communication, collocation, employment) will correspond to the technical …
IT outsourcing research from 1992 to 2013: A literature review based on main path analysis
Applying main path analysis, this paper investigates the IT outsourcing (ITO) field by
identifying a set of papers that have played a central role in the development of the field and …
identifying a set of papers that have played a central role in the development of the field and …
An empirical analysis of the impact of information capabilities design on business process outsourcing performance
Organizations today outsource diverse business processes to achieve a wide variety of
business objectives ranging from reduction of costs to innovation and business …
business objectives ranging from reduction of costs to innovation and business …
Business process outsourcing studies: a critical review and research directions
Organizations are increasingly sourcing their business processes through external service
providers, a practice known as Business Process Outsourcing (BPO). Worldwide, the current …
providers, a practice known as Business Process Outsourcing (BPO). Worldwide, the current …