The application of lean thinking has made a significant impact both in academic and
industrial circles over the last decade. Fostered by a rapid spread into many other industry …

Purpose–The purpose of this paper is to present an analysis of research on lean production
(LP) since the concept was developed at the end of the 1980s with the aim of developing a …

Our study examines the state of qualitative case studies in operations management. Five
main, operations management journals are included for their impact on the field. They are in …

Awareness and use of agile methods has grown rapidly among the information systems
development (ISD) community in recent years. Like most previous methods, the …

Purpose Lean remains popular in a wide range of private and public sectors and continues
to attract a significant amount of research. However, most of this research is not grounded in …

In keeping with the extant literature, hypotheses were developed incorporating dimensions
of supplier and customer collaboration and performance improvement. Factor analysis and …

Purpose–Service businesses are struggling with customer demands for better quality
service and managerial demands for cost reduction. There is evidence to suggest that …

In this article we present a framework that researchers can use when they prepare and
conduct Action Research (AR) projects. Authors can also use the framework as a guide for …

Purpose–The purpose of this paper is to reduce or eliminate the overall equipment
effectiveness (OEE's) speed loss in a lean manufacturing environment …

Assessing the quality and efficiency levels of healthcare organisations is important for
effective health service delivery. The purpose of this study is to show how a healthcare …