The Influence of Service Quality and Corporate Image of Royal Brunei Airlines: A Partial Least Square Approach

TJ Chan, NZ Irwan, NA Adzharuddin… - International Journal of …, 2022 - publisher.unimas.my
The hospitality and tourism industries have become the pivotal industries that contribute to
the growth of the nation's economy. However, fewer studies pay attention to the aviation …

Predictors of corporate reputation through service quality: A study of Air Asia customers perspectives

TM Virappan, TJ Chan - Journal of Business and Social …, 2020 - publishing.globalcsrc.org
Hospitality and tourism industries have become one of the pivotal industry that contribute to
the growth of the nation's economy. However, less studies actually pay attention to the …

[PDF][PDF] The 4th International Conference on Accounting Research and Education (iCARE2021)

JY Tang, SB Ngu - … RESEARCH AND EDUCATION (iCARE 2021) The …, 2021 - pak.uii.ac.id
Micro, small and medium enterprises (MSMEs) have always been recognized as a major
contributors to the Malaysian economy. The global COVID-19 outbreak has severely …

[引用][C] Customer satisfaction of the airlines in Sultan Ismail Petra Airport, Kota Bharu Kelantan

NNB Othman, NALB Ab Rahman, MRB Harun… - 2023 - Faculty of Hospitality, Tourism and …