Building customer citizenship behaviour through mobile application quality: The mediating role of flow experience and customer engagement

M Caber, T Albayrak, S Karasakal… - Current Issues in …, 2024 - Taylor & Francis
Mobile applications have become an indispensable marketing medium for tourism
companies. Given that half of the users delete the applications soon after completing their …

Unlocking impulsive buying behavior in the metaverse commerce: a combined analysis using PLS-SEM and ANN

DTV Duc, LTV Mai, TQ Dang, TT Le… - Global Knowledge …, 2024 - emerald.com
Purpose The purpose of this paper is to explore the domain of metaverse commerce and
conduct a thorough examination of the complex dynamics that contribute to impulsive …

Compatibility as a pivotal design factor for digital concierge apps: exploring hotel guests' socio-psychological dynamics

CC Tan, MS Islam, R Sinha, AE Shehata, KM Selem - Kybernetes, 2024 - emerald.com
Purpose This paper addresses a crucial research need by examining the influence of
compatibility, a pivotal design element for hotel concierge apps, on the socio-psychological …

From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage

W Wiyata, NA Md Zain, MA Asyraff, FI Anuar… - Journal of Hospitality …, 2024 - emerald.com
Purpose This study aims to empirical tests an integrated framework of third-party travel apps
usage antecedents (system quality, information quality, service quality and user …

Rebuilding sustainable green tourism supply chain through technology adoption and social media branding in Zimbabwe post-COVID-19.

OT Chiwaridzo, R Masengu - Environment, Development and …, 2024 - Springer
The COVID-19 pandemic severely impacted tourism globally, requiring adaptation of the
green tourism supply chain in developing countries including Zimbabwe. More so, green …

Factors affecting user intention to use social commerce continuously from a habit perspective

YD Handarkho - Aslib Journal of Information Management, 2024 - emerald.com
Purpose This study proposes a theoretical model to explain user intention to continue
engaging with Social Commerce (SC) from a habit perspective. The research uses social …

Determinants of Users' Intention to Visit a Destination: A Virtual Reality Quality Framework

T Latifi, J Li, SC Blum, D Fowler - Journal of Quality Assurance in …, 2024 - Taylor & Francis
The growth of virtual reality (VR) in hospitality and tourism marketing has raised questions
about this technology's utility in creating positive destination perceptions and visit intentions …

Exploration of the roles of awe at temple sites: findings from structural equation modelling and fuzzy-set qualitative comparative analysis

X Xu, H Hu - Current Issues in Tourism, 2024 - Taylor & Francis
This study investigates the antecedents and outcomes of feelings of awe experienced at
heritage locations using a structural equation modelling-fuzzy-set qualitative comparative …

[PDF][PDF] Factors Influencing Information Adoption in Hotel Reservation Decisions of Chinese Consumers: An Analysis of Information Quality, Credibility, Needs, and …

X He - Profesional de la información, 2024 - revista.profesionaldelainformacion …
Factors Influencing Information Adoption in Hotel Reservation Decisions of Chinese Consumers:
An Analysis of Information Quality Page 1 Profesional de la información, 2024, v. 33, n. 3 …

The Effects of Website Quality, Review Ratings and Cewebrity Reviews on Online Booking Intention: A Serial Mediation Model

SA Kareem, P Venugopal - Vision, 2023 - journals.sagepub.com
Social media and online reviews have had a tremendous impact on the hotel
accommodation industry. Online reviews are a highly appreciated source of information for …