A systematic review of the use of topic models for short text social media analysis

CDP Laureate, W Buntine, H Linger - Artificial Intelligence Review, 2023 - Springer
Recently, research on short text topic models has addressed the challenges of social media
datasets. These models are typically evaluated using automated measures. However, recent …

Research on the identification of medical service quality factors: based on a data-driven method

H Gao, S Lu, X Kou - Internet Research, 2022 - emerald.com
Purpose The purpose of this study is to identify medical service quality factors that patients
care about and establish a medical service quality evaluation index system by analyzing …

COVID-19 contact tracing app reviews reveal concerns and motivations around adoption

EL Dixon, SM Joshi, W Ferrell, KG Volpp, RM Merchant… - Plos one, 2022 - journals.plos.org
Background Google and Apple's Exposure Notifications System (ENS) was developed early
in the COVID-19 pandemic to complement existing contact tracing efforts while protecting …

State legislators' divergent social media response to the opioid epidemic from 2014 to 2019: longitudinal topic modeling analysis

DC Stokes, J Purtle, ZF Meisel, AK Agarwal - Journal of general internal …, 2021 - Springer
Background The opioid epidemic is widely recognized as a legislative priority, but there is
substantial variation in state adoption of evidence-based policy. State legislators' use of …

A data-driven large-scale group decision-making framework for managing ratings and text reviews

D García-Zamora, B Dutta, LS Jin, ZS Chen… - Expert Systems with …, 2025 - Elsevier
Even though the integration of sentiment analysis and decision-making techniques has
become popular in recent years, most of the related studies only consider the obtained …

Disparities by Race and Urbanicity in Online Health Care Facility Reviews

NKR Sehgal, AK Agarwal, L Southwick… - JAMA Network …, 2024 - jamanetwork.com
Importance Online review platforms offer valuable insights into patient satisfaction and the
quality of health care services, capturing content and trends that traditional metrics might …

Association between crowdsourced health care facility ratings and mortality in US counties

DC Stokes, AP Pelullo, N Mitra, ZF Meisel… - JAMA network …, 2021 - jamanetwork.com
Importance Mortality across US counties varies considerably, from 252 to 1847 deaths per
100 000 people in 2018. Although patient satisfaction with health care is associated with …

[HTML][HTML] Machine Learning–Based Asthma Attack Prediction Models From Routinely Collected Electronic Health Records: Systematic Scoping Review

A Budiarto, KCH Tsang, AM Wilson, A Sheikh, SA Shah - JMIR AI, 2023 - ai.jmir.org
Background An early warning tool to predict attacks could enhance asthma management
and reduce the likelihood of serious consequences. Electronic health records (EHRs) …

Beyond words: unveiling the implications of blank reviews in online rating systems

JP Mellinas, V Leoni - Information Technology & Tourism, 2024 - Springer
This study analyzes how review length relates to numerical scores on online platforms,
conducting separate analyses for positive and negative comments and accounting for non …

Online reviews of mental health treatment facilities: narrative themes associated with positive and negative ratings

DC Stokes, R Kishton, HJ McCalpin… - Psychiatric …, 2021 - Am Psychiatric Assoc
Objective: Previous studies indicate that patients' satisfaction with mental health care is
correlated with both treatment outcomes and quality of life. The aims of this study were to …