[HTML][HTML] Digital transformation: A review and research agenda

D Plekhanov, H Franke, TH Netland - European management journal, 2023 - Elsevier
The ongoing and ubiquitous digital transformation challenges the raison d'être of firms and
forces managers to rethink business strategies and operations and academics to reconsider …

Sentiment-based predictive models for online purchases in the era of marketing 5.0: a systematic review

V Gooljar, T Issa, S Hardin-Ramanan, B Abu-Salih - Journal of Big Data, 2024 - Springer
The convergence of artificial intelligence (AI), big data (DB), and Internet of Things (IoT) in
Society 5.0, has given rise to Marketing 5.0, revolutionizing personalized customer …

An empirical evaluation of technology acceptance model for Artificial Intelligence in E-commerce

C Wang, SF Ahmad, AYABA Ayassrah, EM Awwad… - Heliyon, 2023 - cell.com
Artificial Intelligence (AI) has become essential to Electronic-Commerce technology over the
past decades. Its fast growth has changed the way consumers do online shopping. Using …

The importance of online customer reviews characteristics on remanufactured product sales: Evidence from the mobile phone market on Amazon. com

M Zhai, X Wang, X Zhao - Journal of Retailing and Consumer Services, 2024 - Elsevier
Remanufactured products have emerged as an important option for achieving sustainable
development, which is crucial to the success of the circular economy. Consequently, it is …

[HTML][HTML] LLMs in e-commerce: a comparative analysis of GPT and LLaMA models in product review evaluation

KI Roumeliotis, ND Tselikas, DK Nasiopoulos - Natural Language …, 2024 - Elsevier
E-commerce has witnessed remarkable growth, especially following the easing of COVID-19
restrictions. Many people, who were initially hesitant about online shopping, have now …

Energy consumption of electric vehicles: Analysis of selected parameters based on created database

M Mądziel, T Campisi - Energies, 2023 - mdpi.com
Electric vehicles in a short time will make up the majority of the fleet of vehicles used in
general. This state of affairs will generate huge sets of data, which can be further …

Removing silos to enable data-driven decisions: The importance of marketing and IT knowledge, cooperation, and information quality

S Sleep, P Gala, DE Harrison - Journal of Business Research, 2023 - Elsevier
Business decision-making increasingly requires that the information technology (IT) and
marketing functions work together. Despite their distinct objectives, marketing managers …

Does M-payment service quality and perceived value co-creation participation magnify M-payment continuance usage intention? Moderation of usefulness and …

N Kumari, A Biswas - International Journal of Bank Marketing, 2023 - emerald.com
Purpose Demonetization and pandemic-related restrictions in India propelled the usage of
mobile payments (M-payments). The culture of online smartphone transactions is expected …

Differential effects of analytical versus emotional rhetorical style on review helpfulness

M Moradi, M Dass, P Kumar - Journal of Business Research, 2023 - Elsevier
This paper examines the interaction effect of analytical versus emotional rhetorical styles
and overall ratings on the perceived helpfulness of product reviews on an e-commerce …

Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses

X Xu, Y Wang, Q Zhu, Y Zhuang - International Journal of Information …, 2024 - Elsevier
Online platforms' growth further facilitates the increasing popularity and business value of
online reviews. This study investigates the key elements of online reviews and their …