Internal marketing: a systematic review

J Qiu, A Boukis, C Storey - Journal of Marketing Theory and …, 2022 - Taylor & Francis
Responding to the inadequacies and fragmentation of the Internal Marketing (IM) literature,
this paper delivers a systematic review and synthesis of IM research. Based on an analysis …

Internal marketing: a review and future research agenda

FS Qaisar, N Muhamad - Trends in Asia Pacific Business and …, 2022 - api.taylorfrancis.com
Internal marketing is a method of cultivating high-level employee performance. However, the
concept is marred with confusion due to the wide range of definitions and consequent …

The importance of employee brand understanding, brand identification, and brand commitment in realizing brand citizenship behaviour

R Piehler, C King, C Burmann, L Xiong - European Journal of …, 2016 - emerald.com
Purpose This study aims to develop comprehensive definitions, conceptualizations and
measures of four internal brand management (IBM) outcomes, namely, brand …

Increasing customer loyalty through customer engagement in the retail banking industry

D Monferrer, MA Moliner, M Estrada - Spanish Journal of Marketing …, 2019 - emerald.com
Increasing customer loyalty through customer engagement in the retail banking industry |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …

The effect of strategic orientations on business performance in SMEs: A multigroup analysis comparing Hungary and Finland

T Laukkanen, G Nagy, S Hirvonen… - International Marketing …, 2013 - emerald.com
Purpose–The present study sheds light on the role of strategic orientations (SOs) in
explaining business growth. The purpose of this paper is to examine how different SOs …

Market orientation, competitive advantage and marketing performance of small medium enterprises (SMEs)

A Puspaningrum - Journal of Economics, Business …, 2020 - register-jobfair.perbanas.ac.id
This study aims to analyze competitive advantage as a variable that mediates the effect of
market orientation on marketing performance. This research population is 113,000 SMEs …

El compromiso organizacional: un valor personal y empresarial en el marketing interno

JLR de Alba Robledo - Revista de Estudios …, 2013 - revistaselectronicas.ujaen.es
El compromiso organizacional ha sido objeto de estudio extenso debido a la importancia
que tiene para las empresas. En esta investigación se ha realizado un análisis de la …

Internal market orientation, market capabilities and learning orientation

SR Fang, E Chang, CC Ou, CH Chou - European journal of marketing, 2014 - emerald.com
Purpose–The purposes of this paper are to examine whether internal market orientation
facilitates the development of external market capabilities, before influencing organizational …

Social enterprise performance: The role of market and social entrepreneurship orientations

P Pinheiro, A Daniel, A Moreira - VOLUNTAS: International Journal of …, 2021 - Springer
Market orientation has been presented as an important predictor of business performance,
and it is presumed to contribute to long-term success in both profit-oriented and non-profit …

Internal market orientation and market‐oriented behaviours

IN Lings, GE Greenley - Journal of service management, 2010 - emerald.com
Purpose–The purpose of this empirical paper is to investigate internal marketing from a
behavioural perspective. The impact of internal marketing behaviours, operationalised as an …