[PDF][PDF] Analisa Kualitas Pelayanan Bioskop Terhadap Kepuasan dan Loyalitas Pelanggan Menggunakan Metode Structural Equation Modeling (SEM)

ME Herokholiqi, A Sidhi - Spektrum Industri, 2018 - core.ac.uk
Bioskop XYZ adalah salah satu bioskop di wilayah kabupaten Sidoarjo yang
mengutamakan kualitas dan kepuasan konsumen dengan terus memberikan layanan …

[PDF][PDF] Customer Satisfaction Analysis of Android-Based E-Commerce Applications based on Ui/Ux using Structural Equation Modeling (SEM) Methods

A Zayadi, A Kurniawati - 2021 - academia.edu
The rapid development of industry 4.0 and continues to grow, has ushered in humans in the
human approach with technology. In this development internet and smartphone users who …

[PDF][PDF] Peran Customer Perceived Value Memediasi Pengaruh Kualitas Layanan Terhadap Kepuasan Konsumen

A Warman, NM Purnami - 2019 - scholar.archive.org
Penelitian ini bertujuan untuk menguji pengaruh kualitas layanan terhadap kepuasan
konsumen melalui customer perceived value di Sing Ken Ken Lifestyle Boutique Hotel …

The Role of Customer Perceived Value Mediates the Effect of Service Quality on Customer Satisfaction

NM Purnami, AANWB Warman - … and Manufacturing System …, 2019 - prozima.umsida.ac.id
This study aims to determine the quality of service to customer satisfaction through the
perceived value in Sing Ken Ken Lifestyle Boutique Hotel. This study used 130 respondents …

PENGARUH LOKASI DAN KUALITAS JASA TERHADAP KEPUASAN NASABAH KREDIT CEPAT AMAN

S Sriwati - EQUILIBIRIA: Jurnal Fakultas Ekonomi, 2017 - journal.unrika.ac.id
The purpose of this research is to determine and analyze the influence of location and
service quality to the customer satisfaction of product Kredit Cepat Aman (KCA) at PT …

Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Restoran Siap Saji KFC (Studi Pada KFC Solo Squere)

A Aditama, EP Saputro - 2015 - eprints.ums.ac.id
Tujuan penelitian ini adalah: mengetahui kualitas pelayanan yang meliputi Reliability
(keandalan), Responsive (daya tanggap), Assurance (jaminan), Empathy (empati) dan …