[HTML][HTML] A review of corporate social responsibility and its relationship with customer satisfaction and corporate image

B Emmanuel, OA Priscilla - Open Journal of Business and Management, 2022 - scirp.org
The purpose of this paper is to review the effectiveness of Corporate Social Responsibility
(CSR) and its relationship with customer satisfaction (CS), corporate image (CI), customer …

R&D investment, ESG performance and green innovation performance: evidence from China

J Xu, F Liu, Y Shang - Kybernetes, 2021 - emerald.com
Purpose The purpose of this paper is to examine the impacts of research and development
(R&D) investment and environmental, social and governance (ESG) performance on green …

Current status and future perspective of the link of corporate social responsibility–corporate financial performance in the tourism and hospitality industry

S Lee, J Yeon, HJ Song - Tourism Economics, 2023 - journals.sagepub.com
The CSR literature has paid close attention to the effect of CSR on corporate financial
performance (CFP), well-known as the CSR–CFP link. Based on the instrumental …

CSR and employee well-being in hospitality industry: A mediation model of job satisfaction and affective commitment

A Hayat, L Afshari - Journal of Hospitality and Tourism Management, 2022 - Elsevier
This study seeks to investigate how Corporate Social Responsibility (CSR) impacts
employees' well-being in the hospitality industry. An integrated model exploring the …

Community-based corporate social responsibility activities and employee job satisfaction in the US hotel industry: An explanatory study

JK Appiah - Journal of hospitality and tourism management, 2019 - Elsevier
As the hotel industry continues to expand, the leadership of those organizations has
concentrated attention on ways to incorporate corporate social responsibility activities into …

Coastal resorts setting the pace: An evaluation of sustainable hotel practices

S Reid, N Johnston, A Patiar - Journal of hospitality and tourism …, 2017 - Elsevier
The property development and hotel management industries are becoming active in
adopting and operationalising sustainability practices. Despite this, empirical data that …

The impact of corporate charitable giving on hospitality firm performance: doing well by doing good?

MH Chen, CP Lin - International Journal of Hospitality Management, 2015 - Elsevier
While corporate charitable giving (CCG) may have a positive or negative effect on corporate
performance (based on value enhancement theory and agency cost theory, respectively) …

Corporate nonfinancial disclosures: An illuminating look at the corporate social responsibility and sustainability reporting practices of hospitality and tourism firms

L Medrado, LA Jackson - Tourism and Hospitality Research, 2016 - journals.sagepub.com
This paper examined nonfinancial disclosures by hospitality and tourism firms on corporate
social responsibility (CSR)/sustainability dimensions. Specifically, the study utilized content …

Influence of ESGC indicators on financial performance of listed travel and leisure companies

M Rodríguez-Fernández, EM Sánchez-Teba… - Sustainability, 2019 - mdpi.com
The objective of this work was to research the impact of environmental, social, governance,
and controversies (ESGC) indicators on financial performance. We used a sample of …

Hotel general managers' perceptions of CSR culture: A research note

JL Holcomb, S Smith - Tourism and Hospitality Research, 2017 - journals.sagepub.com
The lodging industry has recently placed a greater emphasis on Corporate Social
Responsibility (CSR) in an effort to present itself as a responsible global citizen. The …