Usability is nowadays an aspect that determines the success of any software product, and
the embedded systems in the Automated Teller Machines (ATMs) are not the exception. This …

In this work, we present the results of a systematic review about methods for evaluate the
usability on ATM interfaces and tools utilized. Following a Systematic Review Process, a …

In this paper we propose a cognitive architecture for the modelling of automatic and
deliberate human behaviour as it occurs and evolves in a living environment or in interaction …

The existing banking ATMs in Nigeria do not adequately cater for a variety of people with
varying abilities and literacy levels despite the significant importance of ATM technological …

Humans are unable to effectively handle machines that have poor interface and interaction
patterns. The Automated Teller Machine (ATM) is one of the machines that is most frequently …

ATMs are a type of equipment that uses a more managed method to provide customers with
financial services. Almost all government and non-government banks have ATMs, allowing …

This paper is about the ease of use and standardisation effects on potential usage of ATMs
among customers in Bahrain. Age, gender, education level and nationality are the control …

Due to technological progress, financial institutions have included ATMs as one of their main
channels as a way to decentralize their services. However, there is a gap between user …

Banking ATM interfaces that are perceived as useful and easy-to-use are key enablers in the
effort to adequately cater for the illiterate and semiliterate users. Despite the significant …

Usability evaluations are relevant to know the Usability of a software product. However, it is
becoming increasingly important to obtain quantitative information that can be measured …