MV Ciasullo, F Polese, R Montera… - Journal of Business & …, 2021 - emerald.com
Purpose The purpose of this paper is to understand the strategic management of a technology-enabled shift from a product-centric to a service-centric logic and to identify the …
The aim of this paper is to propose an approach for representing the territory as a dynamic system of intersubjective relationships that is able to guarantee not only the efficiency of the …
Purpose The purpose of this paper is to show the relevance of the interest in sharing the common purpose and in searching for a common survival of emerging eco-system (ES) as …
Aim of this work is to shed light on sustainable value and develop a model, based on vSa and translated at applicative level through the system dynamics methodology for measuring …
The evolutionary path of science is traced along two distinct epistemologies: the naturalist one and the social one. The first is understood as the study of the existing through rigorous …
In contemporary dynamic markets, approaches to management based on systems theory have assumed increasing relevance, leading firms to valorise a holistic optic to challenge …
Purpose The purpose of this paper is to investigate the decision-making process in the management of the complex adaptive systems (CAS), particularly focusing on the …
Early forms of AI systems (digital workers), from cognitive assistants to driverless vehicles, are beginning to appear in service systems, creating challenges and opportunities …
The Service Science lens favours a transdisciplinary approach to the study and interpretation of a huge number of phenomena. This article explores the applicability of this …