" I'm not sure what difference is between their content and mine, other than the person itself" A Study of Fairness Perception of Content Moderation on YouTube

R Ma, Y Kou - Proceedings of the ACM on Human-Computer …, 2022 - dl.acm.org
How social media platforms could fairly conduct content moderation is gaining attention from
society at large. Researchers from HCI and CSCW have investigated whether certain factors …

Towards intersectional moderation: An alternative model of moderation built on care and power

S Gilbert - Proceedings of the ACM on Human-Computer …, 2023 - dl.acm.org
Shortcomings of current models of moderation have driven policy makers, scholars, and
technologists to speculate about alternative models of content moderation. While alternative …

[HTML][HTML] Platform-mediated territorial stigmatization and destigmatization: Unpacking Reddit discussions on moving to “the other” London

L Jahiu - Geoforum, 2024 - Elsevier
This paper interrogates the role of digital platforms in advancing territorial stigma. Drawing
from research that has discerned the channels with which territorial stigma has been …

Cleaning up the streets: Understanding motivations, mental models, and concerns of users flagging social media posts

AQ Zhang, K Montague, S Jhaver - arXiv preprint arXiv:2309.06688, 2023 - arxiv.org
Social media platforms offer flagging, a technical feature that empowers users to report
inappropriate posts or bad actors, to reduce online harms. While flags are often presented …

Search engine discourse analysis: how 'shadowban'affects policy

C Jones - Information, Communication & Society, 2024 - Taylor & Francis
Amidst company denials, public interest in 'shadowbans' has grown. Without notifying the
creator,'shadowbans' limit the visibility of user-generated content. Shadowbans can be an …

Shadowbanning: An Opaque Form of Content Moderation

M Risius, KM Blasiak - Business & Information Systems Engineering, 2024 - Springer
Social media platforms face numerous societal, ethical, and political issues. Online
extremism (Spiekermann et al. 2022), disinformation campaigns (Starbird et al. 2019), hate …

“Difficult to Just Exist”: Social Media Platform Community Guidelines and the Free Speech Rights of Sex Workers

A Davisson, K Alati - Social Media+ Society, 2024 - journals.sagepub.com
The 2018 passing of FOSTA (Allow States and Victims to Fight Online Sex Trafficking Act)
and SESTA (Stop Enabling Sex Traffickers Act) set new limits on the free speech protection …

Efficiency of Community-Based Content Moderation Mechanisms: A Discussion Focused on Birdwatch

C Wang, P Lucas - Group Decision and Negotiation, 2024 - Springer
As user-generated online content has been flourishing with both useful information and
misinformation. One of the complexities surrounding such phenomena is its huge amounts …

Post Guidance for Online Communities

MH Ribeiro, R West, R Lewis, S Kairam - arXiv preprint arXiv:2411.16814, 2024 - arxiv.org
Effective content moderation in online communities is often a delicate balance between
maintaining content quality and fostering user participation. In this paper, we introduce post …

THE INVISIBLE MANAGEMENT OF VISIBILITY-DRIVEN WORK: GOVERNANCE BY SOCIAL MEDIA PLATFORMS

LH Pithan, LQ Closs - Revista de Administração de Empresas, 2024 - SciELO Brasil
Social media platforms (SMP) are technologically mediated social action spaces that profit
from collecting and selling user data. Users, not platforms, create content that attracts …