Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learning

Y Wang, C Yu - International Journal of Information Management, 2017 - Elsevier
Social commerce mediated by social media and social network platforms has led to the
development of new business models in e-commerce and digitized the consumer decision …

Does privacy assurance on social commerce sites matter to millennials?

Y Wang, C Herrando - International Journal of Information Management, 2019 - Elsevier
Social commerce (s-commerce) has become increasingly impactful to e-commerce and has
generated potential economic benefits. With the rise of online privacy concerns, we have …

The role of website quality and social capital in building buyers' loyalty

X Chen, Q Huang, RM Davison - International Journal of Information …, 2017 - Elsevier
Buyers' loyalty is critical for the success and survival of any online seller. Prior research
regards social capital as an important determinant of an individual's behavior. However …

[HTML][HTML] Forecasting remaining useful life: Interpretable deep learning approach via variational Bayesian inferences

M Kraus, S Feuerriegel - Decision Support Systems, 2019 - Elsevier
Predicting the remaining useful life of machinery, infrastructure, or other equipment can
facilitate preemptive maintenance decisions, whereby a failure is prevented through timely …

Acquiring customers through online marketplaces? The effect of marketplace sales on sales in a retailer's own channels

E Maier, J Wieringa - International Journal of Research in Marketing, 2021 - Elsevier
Online retailers are increasingly using third-party online marketplaces (eg, Amazon,
Taobao) as an alternative sales channel to their website. While cross-channel sales …

Understanding consumers' continuance intention of social shopping and social media participation: The perspective of friends on social media

WJ Yu, SY Hung, API Yu, YL Hung - Information & Management, 2024 - Elsevier
This study used an extended version of the expectation confirmation model to explore how
friendship factors, along with the three variables in the expectation confirmation model (ie …

How does presence influence purchase intention in online shopping markets? An explanation based on self-determination theory

W Gao, Y Liu, Z Liu, J Li - Behaviour & Information Technology, 2018 - Taylor & Francis
Presence has been regarded as an essential component for understanding individuals'
behaviour in online environments. Drawing upon self-determination theory (SDT), this study …

Customer satisfaction and competitiveness in the Chinese E-retailing: Structural equation modeling (SEM) approach to identify the role of quality factors

N Subramanian, A Gunasekaran, J Yu, J Cheng… - Expert Systems with …, 2014 - Elsevier
This paper attempts to study the impact of customer satisfaction and the Chinese electronic
retailers (E-retailers) competitiveness using quality factors. Two conceptual models based …

[HTML][HTML] Platform-based function repertoire, reputation, and sales performance of e-marketplace sellers

H Li, Y Fang, KH Lim, Y Wang - MIS quarterly, 2019 - dl.acm.org
In today's emerging and competitive e-marketplaces, sellers must take competitive action to
improve their sales performance. E-marketplace platform operators offer sellers a portfolio of …

Understanding buyers' loyalty to a C2C platform: the roles of social capital, satisfaction and perceived effectiveness of e‐commerce institutional mechanisms

Q Huang, X Chen, CX Ou… - Information systems …, 2017 - Wiley Online Library
Drawing upon social capital theory, this study aims to investigate how different dimensions
of social capital affect online buyers' satisfaction and ultimately boost their loyalty to a …