Smart travel experiences: A bibliometric analysis of knowledge domains and research areas

WCW AU, NKF Tsang - Journal of Hospitality & Tourism …, 2024 - journals.sagepub.com
This study aimed to identify the knowledge domains and current research areas of smart
travel experience research. A total of 95 articles investigating smart travel experiences …

Application of AI and robotics in hospitality sector: A resource gain and resource loss perspective

A Khaliq, A Waqas, QA Nisar, S Haider, Z Asghar - Technology in Society, 2022 - Elsevier
Artificial intelligence (AI) and robots are increasingly becoming a part of workplaces across
the globe. The hospitality sector has also adopted the usage of AI, robots, and other modern …

Service robots are an option for contactless services due to the COVID-19 pandemic in the hotels

S Mukherjee, MM Baral, C Venkataiah, SK Pal… - Decision, 2021 - Springer
The development of robotics in the current COVID-19 pandemic scenario can change the
face of the industries. Robots are becoming more prominent in the hospitality industry. In this …

What affects the acceptance and use of hotel service robots by elderly customers?

T Huang - Sustainability, 2022 - mdpi.com
Against the realistic backdrop of the COVID-19 pandemic and an aging population,
emerging robot technology provides a new path for the development of high-quality hotel …

Determining Behavioural Intention to Use Artificial Intelligence in the Hospitality Sector of Pakistan: An application of UTAUT Model

MS Zafar, Z Asghar, A Malik… - Journal of Tourism …, 2024 - journals.iub.edu.pk
The main objective of this study is to create and evaluate an empirical model that can
forecast the elements that impact users' behavioral intentions when using artificial …

Robotics Applications for Public Health and Safety During the COVID-19 Pandemic

M Javaid, A Haleem, S Rab, R Suman - Robotics for Pandemics, 2021 - taylorfrancis.com
COVID-19 pandemic has altered the lifestyle of a vast global population. Technologies have
been seen to provide better services to get us out of this pandemic. So, robotics also showed …

Development of a smartness scale in tourism and assessment of tourists' perceived values in smart travel experiences

WC Au - 2023 - theses.lib.polyu.edu.hk
Along with rapid technological developments, the notion of 'smartness' is increasingly being
used by the tourism industry to generate additional value in travel experiences. Since the …