Hearing employee voice and handling grievance: Views from frontline hotel and travel agency employees

AM Elbaz, IE Salem, AK Onjewu… - International Journal of …, 2022 - Elsevier
This study aims to explore the association between employees' voice and grievance
handling, and how this relationship influences job satisfaction as a condition for decreasing …

Use of scenarios to explore conflict management practices of nurse unit managers in public hospitals

ME Moeta, SM Du Rand - Curationis, 2019 - journals.co.za
Background: Workplace conflict is common among nurses globally. Learning how to
manage it may reduce related adverse consequences. Inappropriate management of conflict …

Grievance handling in Egyptian hotels and travel agencies

AM Elbaz, MY Haddoud, AKE Onjewu… - Annals of Tourism …, 2019 - Elsevier
The literature on grievance handling is a highly developed body of work. Yet, findings on the
most effective means of conflict management remain inconclusive. To address this gap, the …

Workers' satisfaction with grievance-handling procedure: A study on the selected garment factories in Bangladesh

S Aktar, MMU Alam - Management Dynamics in the Knowledge …, 2021 - sciendo.com
Employees are the most important asset in the organization. There should always be a good
relationship between employer and employee. If employees are happy in the organization …

Organizational grievance handling procedures and contextual performance of employees of Nigerian Money Deposit Bank

EE Godbless, AE Goddey… - International Journal of …, 2020 - papers.ssrn.com
The study sought to examine the impact of organizational grievance handling procedures on
employees' contextual performance in money deposit banks. The target population of 250 …

The role of grievance handling styles on employee performance

JN Wesonga, J Van Der Westhuizen - EUREKA: Social and …, 2024 - journal.eu-jr.eu
Organizations cannot avoid receiving complaints from individual employees or groups of
employees who are unsatisfied with their existing working conditions or interactions with …

[PDF][PDF] Terapi Menulis Jurnal Dari Perspektif Introvert

NS Ibrahim, N Ali, N Zubir - E-Prosiding Webinar Konvensyen …, 2021 - researchgate.net
Terapi menulis jurnal merupakan satu pendekatan ekspresif yang menggunakan aktiviti
menulis sebagai medium untuk meluahkan emosi dan perasaan terhadap sesuatu peristiwa …

[引用][C] Handling of grievances in the South African Police Service: a case of Pretoria Policing Area