The EFQM 2020 model. A theoretical and critical review
L Fonseca - Total Quality Management & Business Excellence, 2022 - Taylor & Francis
This research, aims to analyse the EFQM 2020 Model, supported by a literature review and
content analysis, to identify its theoretical foundations and the more relevant novelties …
content analysis, to identify its theoretical foundations and the more relevant novelties …
Let's get everyone involved! The effects of transformational leadership and organizational culture on organizational excellence
Purpose This paper posited a dynamic relationship between transformational leadership,
organizational culture, and organizational excellence in order to develop a better …
organizational culture, and organizational excellence in order to develop a better …
A bibliometric and thematic review of business excellence journal papers from 1990 to 2020
This paper presents a bibliometric and thematic review of journal papers specifically related
to BE frameworks (BEFs) that are used for national BE awards and advocated by the Global …
to BE frameworks (BEFs) that are used for national BE awards and advocated by the Global …
Impact of total quality management, organisational excellence and entrepreneurial orientation on organisational performance: empirical evidence from the public …
HS Al-Dhaafri, MS Alosani - Benchmarking: An International Journal, 2020 - emerald.com
Purpose Drawing upon the resource-based view, the authors examined empirically the total
effect of total quality management (TQM), organisational excellence and entrepreneurial …
effect of total quality management (TQM), organisational excellence and entrepreneurial …
Business excellence in a volatile, uncertain, complex and ambiguous environment (BEVUCA)
A Saleh, R Watson - The TQM Journal, 2017 - emerald.com
Purpose The purpose of this paper is to examine how companies can achieve business
excellence in a highly volatile, uncertain, complex and ambiguous (VUCA) environment …
excellence in a highly volatile, uncertain, complex and ambiguous (VUCA) environment …
Assessing the impact of organizational culture on achieving business excellence with a moderating role of ICT: An SEM approach
Purpose The purpose of this paper is to discover the impact of different dimensions of
organizational culture (mission culture, adaptability culture, involvement culture and …
organizational culture (mission culture, adaptability culture, involvement culture and …
Sustainability and Quality Management: has EFQM fostered a Sustainability Orientation that delivers to stakeholders?
LM de Menezes, AB Escrig-Tena… - International Journal of …, 2022 - emerald.com
Purpose As a Quality Management (QM) framework, the European Foundation for Quality
Management (EFQM) Excellence Model has stakeholder management at its core. In EFQM …
Management (EFQM) Excellence Model has stakeholder management at its core. In EFQM …
35 years of excellence, and perspectives ahead for excellence 4.0
About 35 years ago, the word 'excellence'entered the business lexicon, quickly making its
way into the quality community. Today, excellence has proved to be a valid quality initiative …
way into the quality community. Today, excellence has proved to be a valid quality initiative …
Effects of total quality management in local authorities
Purpose The purpose of this study is to determine the main total quality management (TQM)
factors adopted and the respective results achieved by local authorities–municipalities …
factors adopted and the respective results achieved by local authorities–municipalities …
What makes excellence models excellent: a comparison of the American, European and Japanese models
Purpose This paper compares three business excellence models (BEMs): Baldrige criteria
for performance excellence (BCPE), European Foundation for Quality Management (EFQM) …
for performance excellence (BCPE), European Foundation for Quality Management (EFQM) …