Abstrak Pembelajaran Berbasis Proyek (PBL) telah menjadi pendekatan yang menonjol
dalam pendidikan tinggi untuk memfasilitasi keterampilan pemecahan masalah multidisiplin …

Defines quality as fitness for use. This definition emphasizes the orientation towards fulfilling
customer expectations, quality is a measure to assess that a good or service has the desired …

Because services are intangible, it is difficult to evaluate the quality of the service so
consumers must consume the service first, who can then assess the quality of a service …

In this era of globalization, people need entertainment facilities to fulfill their lifestyle. One of
the means of entertainment that is still the choice of many people is watching films in the …

Services in general are intangible and cannot be fully owned by consumers. Consumers pay
in return for the convenience, service and satisfaction they receive from the service, not for …

There are several factors that can influence consumer satisfaction, namely service quality
and product quality. It is impossible to produce quality products and services without quality …

There are several factors that can influence consumer satisfaction, namely service quality
and product quality. It is impossible to produce quality products and services without quality …

Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. Services in general are …

Services in general are intangible and cannot be fully owned by consumers. Consumers pay
in return for the convenience, service and satisfaction they receive from the service, not for …

The existence of very busy peak periods is a problem in itself for service marketing. From the
data above, it can be said that many outlets do not necessarily have high consumption value …