M Mende, RN Bolton - Journal of Service Research, 2011 - journals.sagepub.com
Relational orientations vary across customers, so marketing activities should be customized to individual customers or market segments. However, little is known about the underlying …
A Japutra, Y Ekinci, L Simkin - European Journal of Marketing, 2018 - emerald.com
Purpose The purpose of this study is to investigate the relationships between brand attachment and consumers' positive and negative behaviours. Furthermore, this study …
The role of attachment as a driver of industrial brand loyalty has largely been investigated at the inter-organizational level, while there is a notable lack of studies on industrial buyers' …
S Schmalz, UR Orth - Psychology & marketing, 2012 - Wiley Online Library
Attaching consumers to a brand is a cornerstone of relationship marketing as attachment increases loyalty. This research investigates another possible benefit of attachment, its …
Many firms strive to create relationships with customers, but not all customers are motivated to build close commercial relationships. This article introduces a theoretical framework that …
SL Huang, YC Chang - Internet Research, 2019 - emerald.com
Purpose Little research has been done to investigate how consumers decide to shop across national borders. The purpose of this paper is to explore the factors that impact consumers' …
In two surveys of adult consumers, we find that attachment styles predict consumers' reactions after brand relationships end. Specifically,'fearful'consumers—those high in both …
There is a general lack of clarity regarding measurement of the self-brand congruity construct, which also calls for cross-national validation. Although previous evidence …
S Bidmon - International Journal of Advertising, 2017 - Taylor & Francis
This study contributes to the growing body of literature investigating how and why consumers form connections to brands by applying an attachment theoretical framework …