Towards human-centered proactive conversational agents

Y Deng, L Liao, Z Zheng, GH Yang… - Proceedings of the 47th …, 2024 - dl.acm.org
Recent research on proactive conversational agents (PCAs) mainly focuses on improving
the system's capabilities in anticipating and planning action sequences to accomplish tasks …

Query performance prediction: From ad-hoc to conversational search

C Meng, N Arabzadeh, M Aliannejadi… - Proceedings of the 46th …, 2023 - dl.acm.org
Query performance prediction (QPP) is a core task in information retrieval. The QPP task is
to predict the retrieval quality of a search system for a query without relevance judgments …

Proactive Conversational AI: A Comprehensive Survey of Advancements and Opportunities

Y Deng, L Liao, W Lei, G Yang, W Lam… - ACM Transactions on …, 2025 - dl.acm.org
Dialogue systems are designed to offer human users social support or functional services
through natural language interactions. Traditional conversation research has put significant …

Asking Clarifying Questions: To benefit or to disturb users in Web search?

J Zou, A Sun, C Long, M Aliannejadi… - Information Processing & …, 2023 - Elsevier
Modern information-seeking systems are becoming more interactive, mainly through asking
Clarifying Questions (CQs) to refine users' information needs. System-generated CQs may …

System initiative prediction for multi-turn conversational information seeking

C Meng, M Aliannejadi, M de Rijke - Proceedings of the 32nd ACM …, 2023 - dl.acm.org
Identifying the right moment for a system to take the initiative is essential to conversational
information seeking (CIS). Existing studies have extensively studied the clarification need …

An in-depth investigation of user response simulation for conversational search

Z Wang, Z Xu, V Srikumar, Q Ai - Proceedings of the ACM on Web …, 2024 - dl.acm.org
Conversational search has seen increased recent attention in both the IR and NLP
communities. It seeks to clarify and solve users' search needs through multi-turn natural …

Center-retained fine-tuning for conversational question ranking through unsupervised center identification

Z Liu, Z Chen, Z Ren, S Gao, J Ma, P Ren - Information Processing & …, 2024 - Elsevier
Given a conversation context, conversational question ranking (CQR) aims to select a
proper question from a candidate pool to clarify users' ambiguous information needs. Most …

Learning to ask: Conversational product search via representation learning

J Zou, J Huang, Z Ren, E Kanoulas - ACM Transactions on Information …, 2022 - dl.acm.org
Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in
society, helping customers purchase products conveniently. With recent progress in natural …

Good for Children, Good for All?

M Landoni, T Huibers, E Murgia, MS Pera - European Conference on …, 2024 - Springer
In this work, we reason how focusing on Information Retrieval (IR) for children and involving
them in participatory studies would benefit the IR community. The Child Computer …

Clarifying the Path to User Satisfaction: An Investigation into Clarification Usefulness

HA Rahmani, X Wang, M Aliannejadi… - arXiv preprint arXiv …, 2024 - arxiv.org
Clarifying questions are an integral component of modern information retrieval systems,
directly impacting user satisfaction and overall system performance. Poorly formulated …