Nowadays social network services play an important role in users' everyday lives. This is
especially emphasized in lives of users that belong to Generation Y. Young people often …

Green communication is a new focus within the telecommunications industry, leading to
various innovative ideas on how to optimize communication in order to achieve energy …

The proliferation of digital media has led to a huge interest in classifying and indexing media
objects for generic search and usage. In particular, we are witnessing a colossal growth in …

In this article we propose an agent-based solution for enabling paradigm shift from CRM
(Customer Relationship Management) to CMR (Customer-Managed Relationship). Namely …

In order to increase profit and remain competitive on the telecommunication market, telcos
must introduce new types of services. Nowadays, basic mobile services are insufficient for …

Sažetak Istraživanja u području upravljanja pružanjem telekomunikacijskih usluga u novoj
generaciji mreža imaju za cilj omogućavanje usluga koje su personalizirane i svjesne …

The chapter deals with group-oriented service provisioning in next-generation network
(NGN). It consists of three parts: the first bringing forth user profile creation and semantic …

In a mobile setting, the user often browses the Web to consult information related to his
current context and environment: eg, reviews of nearby restaurants, or tourist information on …

The future of telecommunications is directed towards creating environments aware of user
preferences, mobile device capabilities and communication context. Consequently …

Nowadays, social network services play an important role in users' everyday lives. This is
especially emphasised in lives of users that belong to Generation Y. Young people often …