Factors Affecting Service Quality and Satisfaction Customers Use of Mobile Commerce in Ho Chi Minh

LT Nguyen - 2024 - mpra.ub.uni-muenchen.de
Mobile commerce has an important potential in changing consumer shopping habits that
have a direct impact on service quality and customer satisfaction when using mobile …

What drives customer loyalty in social commerce sector? PLS-SEM approach

SH Dang, LT Nguyen - 2023 - mpra.ub.uni-muenchen.de
This study explores the factors influencing customer loyalty in social commerce, defined as
the integration of e-commerce with Web 2.0 software and social technology. Despite the …

Understanding mobile shopping consumers' continuance intention during covid-19 epidemic

NN Xinh, DQ Tri, NT Luan - … transformation for smart business-smart city …, 2022 - econstor.eu
Coronavirus compelled to customers to use internet and make it habit in their daily routine.
That reason why e-commerce industry is growing rapidly due to Covid-19. Therefore, the …

The impact of online shopping motivation on customer loyalty in Mobile Applications

NH Nguyen, LT Nguyen - 2023 - mpra.ub.uni-muenchen.de
With the rapid advancement of technology, online shopping has become increasingly
popular, revolutionizing the way consumers make purchases. In recent years, mobile …

The Effect of E-Reviews On the Online Shopping Intention of Gen Z in Ho Chi Minh City

LT Nguyen - Available at SSRN 4774445, 2024 - papers.ssrn.com
Electronic reviews (e-reviews) offer a more accurate reflection of information quality by
drawing on previous consumer experiences. This study aims to explore the factors affecting …

Shopping motivation in consumer loyalty formation process: the case of Ho Chi Minh City of University students on mobile application.

B Nguyen - Available at SSRN 4738595, 2024 - papers.ssrn.com
While e-commerce emphasizes the significance of trust and security within platform
frameworks, it is noteworthy that social media platforms bear no responsibility for the content …

Impulse Buying Behavior of Consumers Through Social Commerce in Ho Chi Minh City

NTH Binh - 2024 - econstor.eu
Purchasing through social commerce has become increasingly popular in recent years.
Multiple papers have been conducted to examine customer purchasing behavior on social …

Do Consumers Shop in Tiktok? The TAM Perspective

NT Luan - 2024 - econstor.eu
Today's society is increasingly developing, leading to the improvement and advancement of
technology, which has made the shopping needs of consumers more enhanced. The fact …

Factors affecting consumers' intention to shop online on TikTok social network in Ho Chi Minh City

BHT Nguyen, LT Nguyen - 2022 - mpra.ub.uni-muenchen.de
Today's society is increasingly developing, leading to the improvement and advancement of
technology, which has made the shopping needs of consumers more enhanced. The fact …

[PDF][PDF] Analyzing the actual shopping behavior of customers under the influence of Tiktoker in Ho Chi Minh City

NTD Le Thanh Tung - gsarpublishers.com
The TikTok platform has experienced a significant surge in its user base, with millions of
consumers regularly using the app for entertainment purposes. This phenomenon has …