In the competitive hotel industry, individual hotels find ways to be unique to make their
products and services shine amongst others. Hotels do not leave any stone unturned to …

This study aims at identifying the dimensions of service quality and examining the
interrelationships among the service quality dimensions, service quality, perceived value …

Word of mouth (WOM) has been acknowledged as the ultimate driver for a success of a
restaurant, and few studies have examined in detail the focus attributes of WOM towards …

This study aimed to explore the impact of restaurant quality on customer satisfaction.
Restaurant quality was measured using 11 dimensions related to halal, food, hygiene, menu …

Jollibee is one of the most widely known fast food in Filipino-based restaurants in the world.
However, the COVID-19 pandemic has impacted restaurants across the world. The …

This research is focused to find what are the key success factors for fast food industry in
region of Peshawar Pakistan. Fast food concepts developed very rapidly in last few years in …

Purpose–The purpose of this paper is to identify the dimensions of service quality as well as
of service loyalty in the context of medical tourism. It seeks to demonstrate the …

Purpose Locally derived foods from the lens of restaurant settings play an important source
of tourist attraction. Surprisingly, research into this sector is quite scarce. The aim of the …

Abstract Service quality is a critical success factor of fast food restaurant. Fast food
restaurant managers need to measure and improve the service quality of their restaurant …

Se evaluó la calidad del servicio (cs) y el grado de satisfacción del cliente (sc) en 49
restaurantes del destino turístico de Todos Santos (México), en términos de género. La …