Purpose This paper aims to deliver a systematic review of customer engagement in
hospitality and tourism by synthesising existing literature, thus presenting a state-of-art …

Inaccurate promotional information about tourist destinations may result in tourists' negative
evaluations. This study proposes a new approach to measure the congruence between …

Purchasing counterfeit products has been increasing over time, totaling billions of dollars.
The primary purpose of this study is to provide a review on the factors underlying the …

This paper reports on a study that seeks to assess an extended typology of consumer social
networking engagement behaviors. Drawing on uses and gratifications theory, this study …

Purpose The purpose of this study is to develop and test an integrated structural gastro-
tourism wellbeing model consisting of food-related lifestyle and leisure attitude as a …

This study provides an applicable methodological procedure applying Artificial Intelligence
(AI)-based supervised Machine Learning (ML) algorithms in detecting fake reviews of online …

Purpose The purpose of this paper is to describe and position the state-of-the-art of text and
image mining methods in business research. By providing a detailed conceptual and …

The success of cultural destinations often centres on whether consumers trust the
provenance and integrity of the heritage assets, activities, and services therein. However …

In today's dynamic marketing landscape, brands are increasingly leveraging social media
influencers (SMIs) as a potent strategy to foster consumer engagement. However, despite …

The purpose of this editorial is threefold:(i) to provide a background on new trends and
implications for tourist engagement research (ii) to provide an overview of the nine papers …