Governmental bodies around the world have taken steps to regulate the need for their
information systems to be accessible to all citizens, including disabled people. Some …

Purpose: The observance of inclusive practices in e-government has been overlooked in
several countries, and surveillance and action taken by official bodies is often inefficient …

As governments embark on providing their services online (e‐Government services), it is
imperative for them to ensure that these services remain accessible to all online users. Prior …

The low adoption of standards defined by the federal government may be preventing
Brazilian e-government to reach more mature levels. In this context, the aim of this paper is …

Social inclusion is one of the important conditions for sustainable socio-economic
development. However, one of the paths leading to social inclusion is to ensure a high level …

The Brazilian Electronic Government Accessibility Model, the e-MAG, propose a set of
recommendations to support the implementation of digital accessibility. However, it does not …

Regulatory standards and legislation have been crucial to improving the accessibility of
governmental services provided with information systems. Adequate accessibility of mobile …

Ensuring accessibility to governmental services is an essential issue to disabled people,
especially to services such as the public prosecutor's office, in charge of surveillance of …

The Brazilian Federal Government has published many pieces of legislation to assure the
rights of people with disabilities with respect to both architectural and digital accessibility …

Accessibility to websites is still a challenge in many countries, including Brazil, despite the
existence of eMAG, which is the Brazilian Digital Accessibility Model that provides …