Artificial Intelligence (AI), Internet of Things (IoT), and blockchain-powered chatbots for improved customer satisfaction, experience, and loyalty

N Rane, S Choudhary, J Rane - Internet of Things (IoT), and …, 2024 - papers.ssrn.com
Abstract Artificial Intelligence (AI), Internet of Things (IoT), and blockchain-powered chatbots
are revolutionizing customer service, significantly enhancing customer satisfaction …

Customer behavior analysis using big data analytics and machine learning

LG Muradkhanli, ZM Karimov - Problems of Information Society, 2023 - jpis.az
This paper delves into the utilization of big data analytics and Machine Learning (ML) in the
realm of customer behavior analysis for digital marketing. It explores the practical application …

Customer Behavior Analysis Using Big Data Analytics and Machine Learning

Z Karimov - 2023 - dspace.khazar.org
This thesis explores the use of big data analytics and Machine Learning (ML) for customer
behavior analysis in the context of digital marketing. The primary objective is to uncover …