In society today, people experiencing disability can face discrimination. As artificial intelligence solutions take on increasingly important roles in decision-making and …
Explainability of AI systems is critical for users to take informed actions. Understanding who opens the black-box of AI is just as important as opening it. We conduct a mixed-methods …
We present the results of a design case study focusing on supporting the daily transportation of elderly in Germany. We conceptualized, developed and studied the appropriation of a …
S Wagenknecht, M Korn - Proceedings of the 19th ACM Conference on …, 2016 - dl.acm.org
This paper applies the theoretical lens of infrastructure to study hacking practices that take issue with large-scale communication networks. The paper analyzes a series of hacks …
Previous workshops examined how individual users adopt and adapt technologies to meet local needs,“completing design through use.” However, there has been little systematic …
This paper examines" repairedness"-the contingently stable, working version of an artifact under repair that is negotiated out of multiple possible versions to bring about the temporary …
People have always used tools and technologies creatively. Technology appropriation concerns on how users adopt technologies for personal purposes. In this paper, we review …
Whether in private or professional life, people frequently adapt, adopt, and shape the technology around them based on their everyday practices to ease interaction when …
How can we make data science systems more actionable? This dissertation explores this question by placing end-users and their data practices, rather than data scientists and their …