Recent advancements in Enterprise Information Systems (EISs) have transitioned from
primarily supporting operational and tactical processes to enabling strategic decision …

Over the past few decades, information systems and technologies have taken on a wide
variety of roles within organizations, ranging from operational support to the strategic …

In increasingly demanding environments, organizations need to manage their human
resources effectively, as these are fundamental to their success. Therefore, it is important to …

Abstract Information Systems (IS) and Technologies assume a wide variety of roles within
companies, ranging from operational to strategic support of the company. This fact puts …

This study proposes a three-stage process for Social Customer Relationship Management
(SCRM) engagement framework by Australian private sector companies. The mixed …

Purpose–Motivated by the increasing role of information technology (IT) in today's
organizations, the purpose of this paper is to examine the relationships between business …

The information systems outsourcing presents itself as a strategic option for companies and
continues to evolve in size and in type of contracts. In order to identify the most frequently …

Despite the abundance of research dealing with the impact of supply chain management on
today's organisations, such research tended to emphasise discreet relationships. A cross …

Information technology/information systems are currently used by almost all firms worldwide
to integrate and coordinate their business processes, ranging from operational to strategic …

Nowadays, most organisations depend on information technologies (IT)/information systems
(IS) to run their businesses achieve their goals. Knowing how to manage IT/IS is …