Strategic role of trust in digital communication: critical insights into building organizational sustainability

M Huda, AH Borham, A Hashim, M Ritonga… - Proceedings of the …, 2023 - Springer
The recent trends of managing the way on how to achieve the communication with safe
cyberspace paid a particular attention among the scholarly worldwide. The strategic initiative …

How brand knowledge affects purchase intentions in fresh food e-commerce platforms: the serial mediation effect of perceived value and brand trust

S Ling, C Zheng, D Cho - Behavioral sciences, 2023 - mdpi.com
The intense competition among fresh food e-commerce platforms in China has reduced the
market share of the leading firms. This study aims to establish a model framework based on …

A framework for transitioning brand trust to brand love

G Marmat - Management Decision, 2023 - emerald.com
Purpose This study aims to propose a conceptual framework for transition of brand trust to
brand love in an uncertain market situation, from the perspective of cognitive-emotion theory …

Empowering communication strategy for safe cyberspace: insights from trust-based quality information

M Huda - Global Knowledge, Memory and Communication, 2024 - emerald.com
Purpose The recent trends of managing how to achieve communication in a safe
cyberspace have attracted the particular attention from scholars worldwide. The strategic …

How can I trust you if you're fake? Understanding human-like virtual influencer credibility and the role of textual social cues

JW Yoo, J Park, H Park - Journal of Research in Interactive Marketing, 2024 - emerald.com
Purpose This study explores the influence of textual social cues on virtual influencers'
perceived attractiveness, homophily and credibility, and their impact on consumers' …

The influence of brand personality on brand love, perceived quality and purchase intention: a study of e-retailing sites

R Kukreti, M Yadav - Global Knowledge, Memory and Communication, 2023 - emerald.com
The influence of brand personality on brand love, perceived quality and purchase intention: a
study of e-retailing sites | Emerald Insight Books and journals Case studies Expert Briefings …

Modeling the influence of online communities and social commerce

N Patwa, M Gupta, A Mittal - Global Knowledge, Memory and …, 2024 - emerald.com
Purpose This paper aims to explain how Web 2.0, social connectedness online, has created
incredible new business options. This research's primary goal is to help businesses use …

Customer Relationship Marketing, Customer Bonding, and Customer Satisfaction on Customer Loyalty in Telecommunication Companies

H Maupa, C Cokki, S Sulaiman - … : Manajemen Ide dan …, 2023 - journal3.uin-alauddin.ac.id
The telecommunications industry is one of the most competitive industries with high
penetration of digital technology, faster availability of data services, and innovations in …

Impact of health insurance literacy, brand reputation, and risk attitude on intentions to purchase private health insurance policy

A Singh, D Shah - International Journal of Healthcare Management, 2024 - Taylor & Francis
Purpose: To investigate the mediation effect of health insurance providers' brand reputation
(BR) on health insurance literacy (HIL) and intentions to purchase (IP) while assessing the …

[HTML][HTML] Investigating the Influence of Brand Communication and Brand Trust on Customer Commitment: An Examination from the Perspective of Customer Perception

SC Yu, X Sun, D Wang - Advances in Decision Sciences, 2023 - journal.asia.edu.tw
Purpose: The study aims to investigate the role of different brand communication types on
customer commitment and the impact of perceived fit on the bond between brand …