A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research
Purpose The purpose of this paper is to provide an overview of leadership styles in the
hospitality industry. It also demonstrates theories used in hospitality leadership styles …
hospitality industry. It also demonstrates theories used in hospitality leadership styles …
21st century leadership research in hospitality management: a state-of-the-art systematic literature review
Purpose This study aims to examine the scientific publications related to leadership
research in hospitality from 2000 to 2021 by conducting a systematic review (qualitative) and …
research in hospitality from 2000 to 2021 by conducting a systematic review (qualitative) and …
Linking environmental knowledge, environmental responsibility, altruism, and intention toward green hotels through ecocentric and anthropocentric attitudes
Purpose This study aims to examine the effects of environmental knowledge, perceived
environmental responsibility and altruism on tourist's intention to stay in green hotels. In …
environmental responsibility and altruism on tourist's intention to stay in green hotels. In …
Transformational leadership and innovative work behavior: The role of identification, voice and innovation climate
Q Lin - International Journal of Hospitality Management, 2023 - Elsevier
Researchers and businesses are becoming more interested in encouraging employees to
engage in innovative work behavior in a highly competitive environment. The current study …
engage in innovative work behavior in a highly competitive environment. The current study …
Fostering quality customer service during Covid-19: The role of managers' oral language, employee work engagement, and employee resilience
By integrating speech act and conservation of resources (COR) theories, the link between
motivating language (ML) and commitment to quality customer service (CQCS) was tested …
motivating language (ML) and commitment to quality customer service (CQCS) was tested …
An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry: A sequential mediation …
Drawing on the transformational leadership (TL), self-concept, and servant leadership (SL)
theories as well as the socially embedded model of thriving, our paper tests whether …
theories as well as the socially embedded model of thriving, our paper tests whether …
The role of servant leadership, self-efficacy, high performance work systems, and work engagement in increasing service-oriented behavior
MK Rabiul, AK Patwary, IM Panha - Journal of Hospitality …, 2022 - Taylor & Francis
By integrating job demand-resources and social learning theories, the mediation effects of
work engagement between servant leadership and service-oriented behavior; and …
work engagement between servant leadership and service-oriented behavior; and …
Linking human resources practices to employee engagement in the hospitality industry: the mediating influences of psychological safety, availability and …
Linking human resources practices to employee engagement in the hospitality industry: the
mediating influences of psychological safety, availability and meaningfulness | Emerald Insight …
mediating influences of psychological safety, availability and meaningfulness | Emerald Insight …
Linking leadership styles to communication competency and work engagement: evidence from the hotel industry
Purpose This study examines the mediation effects of leaders' communication competency
in the link between leadership styles (ie servant and transactional leadership) and …
in the link between leadership styles (ie servant and transactional leadership) and …
The relationships of corporate sustainability, customer loyalty, and word of mouth: the mediating role of corporate image and customer satisfaction
The present study investigates the mediating role of corporate image and customer
satisfaction between sustainability and loyalty. This study also examines the link between …
satisfaction between sustainability and loyalty. This study also examines the link between …