Purpose The objective of this study is to provide a systematic review of the literature on
artificial intelligence (AI) in customer-facing financial services, providing an overview of …

The study assesses existing studies in the financial inclusion domain and paves the path for
future studies where new dimensions can be looked for in this area. This research …

Purpose This study aims to explore how banks in Nigeria are marketing financial services to
financially vulnerable customers. Design/methodology/approach A multiple case study …

Recently, burgeoning Internet finance has been considered a crucial tool for alleviating
financial exclusion in China, but few studies have empirically investigated its effectiveness …

This article aims to assess the loss of financial well-being in the COVID-19 pandemic. The
developed theoretical model identifies the impacts of the perception of financial risk and …

Abstract The United Nations Sustainable Development Goals (SDGs) have become the
leading international reference for achieving a more inclusive and sustainable model of …

The analysis of rural entrepreneurship (RE) at the local level requires further development.
Its multidimensional nature demands theoretical and methodological approaches to …

This paper focuses on the relationship between rural depopulation and territorial financial
exclusion. We provide a replicable statistical methodology to identify the existing patterns at …

Despite extensive research on the relationship between financial inclusion and
macroeconomic growth, little is known about the role of financial inclusion as a significant …

This scoping review assesses the state of scholarly literature on financial exclusion in OECD
member countries to identify key concepts, gaps in the research, and types and sources of …