In the context of the impact of advertisement IOT technology, the paper seeks to clarify the
critical issues, specifically for telecommunication that deals with the novel technology but …

At present, zakat payments allow payment via online. Therefore, the relationship between
the Amil Zakat Institution and the muzakki must be strengthened, primarily through online …

A systematic literature review has been conducted on the exiting E-CRM system and found
that 70% of E-CRM projects do not meet their ultimate goals. Furthermore, more than 77% of …

Employee satisfaction is key to electronic–customer relationship management (E-CRM)
systems in telecommunication companies. The purpose of this study is to investigate the …

Organizations must improve decisional quality, and the continuous usage of data mining
techniques is a crucial issue for management. This issue mostly involves an individual's …

To create a personalized E-CRM recommendation system, the electronic customer
relationship management system needs to investigate low accuracy and lack of …

Abstracts: The adoption of electronic customer relationship management (E-CRM) is an
important consideration for communication and collaboration companies. Several research …

The objective of this study is to identify the vulnerabilities that can affect the security of
telecommunication systems and to determine the critical factors for improving the security of …

The aim of the research is to explore the influence of employees' personality on their
reactions of resistance and compliance during the time of organizational change and …

This study investigates the issue of the high failure rate of customer relationship
management (CRM) systems. By collecting data from different groups of users and experts …