Citizen participation in the news-making process has been a hopeful promise since the
1990s. Observers hoped for a rejuvenation of journalism and democracy alike. However …

Spurred by the increasingly central role of audience metrics in the editorial process, a new
set of roles is being introduced in the newsroom primarily focused on navigating audience …

As news organizations struggle to overcome losses in revenue and relevance, academics
and professionals have pinned their hopes for salvation on increasing 'audience …

Different disciplines have studied the content of online user comments in various contexts,
using manual qualitative/quantitative or (semi-) automated approaches. The broad spectrum …

Journalists are increasingly concerned that offensive and banal user comments on news
websites might alienate readers and damage quality perceptions. To explore such …

News sharing across different social media platforms is increasingly impacting on our news
habits. However, we know very little about what makes news popular in these settings. The …

This paper explores how local news organizations seek to strengthen their bond with
audiences in French-speaking Europe (Belgium, France, and Switzerland). It does so by …

Online trends and platforms come and go, and media professionals have historically shown
a keen interest in adopting novel modes of content distribution in order to capture the …

The global phenomenon of trolling of journalists lays out the ambivalent consequences of
news interactivity and the risks of digital publicity. The push for digital publicity made …

In this article, we develop the concept of small acts of engagement (SAOE) in a networked
media environment as a conceptual framework to study specific audience practices and as …