A systematic literature review on total quality management critical success factors and the
identification of new avenues of research | Emerald Insight Books and journals Case studies …

There has been a plethora of published research related to total quality management (TQM)
in the last few decades. However, very few studies focused on cataloging critical factors of …

Context: Technical excellence is a nebulous term in agile software development. This
vagueness is risky because it may lead to misunderstandings and to agile implementations …

The results from studies of the relationship between total quality management (TQM)
practices and firm performance and from those on the effects of TQM practices on various …

Although much has been written about TQM, little attention has been paid to the potential
effects of contextual factors on TQM and TQM–performance relationships. The use of …

Purpose–The purpose of this paper is to investigate the relationship between total quality
management (TQM) practices and quality performance in Indian service companies …

Purpose–To empirically investigate the relationships among critical TQM factors and
business results. Design/methodology/approach–Twenty‐three hypotheses regarding the …

Various empirical studies have been published about the critical success factors of TQM
extracted using a survey approach in a particular country or region. Several studies …

Past TQM literature has been inconclusive in resolving the validity of the universalistic
approach versus the contingency approach of TQM implementation. In this paper we …

Total quality management (TQM) has been considered as an infrastructural strategy in the
operations management research field. It is one of the most recognised models for …