Organizational climate and culture

B Schneider, MG Ehrhart… - Annual review of …, 2013 - annualreviews.org
Organizational climate and organizational culture theory and research are reviewed. The
article is first framed with definitions of the constructs, and preliminary thoughts on their …

Diagnosing organizational cultures: A conceptual and empirical review of culture effectiveness surveys

D Denison, L Nieminen, L Kotrba - European Journal of Work and …, 2014 - Taylor & Francis
This review traces the development of survey research methods within the organizational
culture tradition and focuses specifically on those instruments that measure the aspects of …

More than the individual: Examining the relationship between culture and Information Security Awareness

A Wiley, A McCormac, D Calic - Computers & security, 2020 - Elsevier
The relationship between security culture and Information Security Awareness (ISA) has
received preliminary support; however, its interplay with organisational culture is yet to be …

Service quality, customer satisfaction, and loyalty in the banking sector: The moderating role of organizational culture

S Famiyeh, D Asante-Darko… - International Journal of …, 2018 - emerald.com
Purpose The purpose of this paper is to understand the moderating role of organizational
culture in the relationship between service quality, customer satisfaction and loyalty in the …

[图书][B] Organizational climate and culture: An introduction to theory, research, and practice

MG Ehrhart, B Schneider, WH Macey - 2013 - taylorfrancis.com
The fields of organizational climate and organizational culture have co-existed for several
decades with very little integration between the two. In Organizational Climate and Culture …

From customer satisfaction to customer delight: Creating a new standard of service for the hotel industry

EN Torres, S Kline - International Journal of Contemporary Hospitality …, 2013 - emerald.com
Purpose The purpose of this paper is to provide a typology of customer delight in the hotel
industry. By doing so, it identifies patterns by which hotels delight their guests. The paper …

Let's get everyone involved! The effects of transformational leadership and organizational culture on organizational excellence

F Lasrado, R Kassem - International Journal of Quality & Reliability …, 2021 - emerald.com
Purpose This paper posited a dynamic relationship between transformational leadership,
organizational culture, and organizational excellence in order to develop a better …

The effects of circular economy initiative implementation on business performance: the moderating role of organizational culture

A Kwarteng, SNY Simpson… - Social Responsibility …, 2022 - emerald.com
Purpose The study aims to examine the micro-level implications of implementing a circular
economy (CE) business model on firms' financial performance and the effect of …

Which comes first, organizational culture or performance? A longitudinal study of causal priority with automobile dealerships

AS Boyce, LRG Nieminen, MA Gillespie… - Journal of …, 2015 - Wiley Online Library
Prior research supports a link between organizational culture and performance but generally
falls short of establishing causality or determining the direction of a culture–performance (C …

The effect of adaptive organizational culture on long-term survival

DP Costanza, N Blacksmith, MR Coats… - Journal of Business and …, 2016 - Springer
Purpose Organizational culture is a critical resource for organizations to adapt to dynamic
environments and to survive in the long term. Unfortunately, a lack of clarity exists in the …